Computer Access

Notice: We have temporarily paused some of our refurbishing services to catch up on outstanding requests. At this time, we can only schedule computer repairs for current PRC clients with a PRC number. Refurbished computer requests and any requests from non-PRC clients will be fulfilled, starting September 1. Response times might be slightly slower than usual, but we will do our best to get back to you within two business days. We appreciate your patience.

Computer ownership and skills have become essential in our digital world, but not everyone has equal access. Digital tools – something many of us take for granted – allow people to find jobs, complete schoolwork, and lead more connected and enriching lives.

The Computer Access program at People’s Resource Center helps bridge the digital divide by connecting clients with refurbished devices that meet their needs and repairing computers they already own.

Client Information:

Who can use the Computer Access program?

Adults living in DuPage County who have registered as a PRC client may receive one refurbished computer per household. Clients may also bring their computers in for repairs, whether the computer is from PRC or somewhere else. All Computer Access services are free of charge and are available by appointment.

Computer Training classes are also available to clients who wish to strengthen their digital skills. Learn more here.

What devices does the Computer Access program work with?

The Computer Access team refurbishes Windows computers up to five years old. All refurbished Windows computers include Windows 10 and Microsoft Office 2019.

Device inventory is based on donations. Desktop computers, all-in-ones, and Chromebooks are usually available. Desktop computers include CPU, monitor, keyboard, mouse, Wi-Fi adapter, webcam and speakers, and all cords.

Due to limited laptop availability, we cannot guarantee that all laptop requests can be fulfilled.

We do not work with tablets, mobile phones, or Apple/Mac products.

How to get started

Computer Access services are available by appointment only. To make an appointment, reach out to the Computer Access team at 630-682-5402 x247 or computeraccess@peoplesrc.org. We will follow up within two business days to discuss your technology needs.

For computer requests, we will ask some questions to evaluate your tech needs. Next, we will review the information you provided and assess our inventory to match you with the best device for you. Lastly, we will share our personalized device recommendations, finalize your computer request, and schedule an appointment for you to pick up your refurbished computer.

Donor Information:

Donations are essential to maintain our refurbished computer inventory. We accept donations by appointment. To schedule an appointment, reach out to Todd Howard at 630.384.1360 or thoward@peoplesrc.org.

Donation receipts are available upon request. Donations that cannot be refurbished or reused will be recycled through a certified R2 recycling partner.

We accept many types of electronics, but laptops are currently our greatest need.

We accept donations of the following electronics:

  • Chromebooks (within Auto Update Expiration preferred; click here to learn where to find your Chromebook’s AUE)
  • Working Windows-compatible laptops (with power cord when possible), desktops, and all-in-ones with the following specifications:
    • Maximum of 5 years old
    • Intel Core i3, i5 or i7 processors or AMD equivalent
    • Computers should be fully equipped with memory (at least 4 GB) and hard drive (at least” 100 GB)
  • Computer components that meet the specifications above (HDDs, SSDs, RAM, etc.)
  • Widescreen monitors 17” or larger in working order
  • Mice
  • Keyboards
  • Cords, power adaptors, etc.

Equipment that does not meet these requirements may still be accepted; please contact us directly with any questions.

We do not accept:

  • Printers
  • Macs
  • CRT monitors
  • Cell phones/tablets
  • TVs

Please see the map below for the locations where PRC offers free services throughout DuPage County.
Click each location on the map to learn more.

968
Refurbished laptops and Chromebooks distributed to DuPage neighbors last year.

 

0
Refurbished computers given to families

Our Mission

People’s Resource Center community exists to respond to basic human needs, promote dignity and justice, and create a future of hope and opportunity for the residents of DuPage County, Illinois.