Public Benefit Application Assistance

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This PRC service is available at our Wheaton and Westmont locations. We provide free assistance to clients who need help applying for SNAP, Medicaid, and TANF.

No appointment is needed; drop-ins are welcome! Assistance is provided on a first-come, first-served basis, so waiting times may vary.

Click here for location and parking details. 

If you have questions, please call 630-682-5402 x336 or email socialservices@peoplesrc.org.  

Wheaton Hours 

• 1st and 3rd Tuesday of the Month – 9:00am – 12:00pm 

Westmont Hours 

• 2nd & 4th Tuesday of the Month – 9:00am – 12:00pm 

 

What to Know About Public Benefit Application Assistance Hours:

• Our food pantry is open during these hours. You are welcome to visit the food pantry and receive public benefit application assistance during the same visit, or you may come in for public benefit application assistance only!
• When you arrive, please let the check-in worker know that you would like help with a public benefit application.
• No appointment is needed. You are welcome to drop in during the hours listed above.
• This service is a good fit for anyone who would like help understanding or navigating the benefit application process.
• Our volunteers can help you complete the application, but they do not determine eligibility or approve benefits. The state makes the final eligibility determination.
• One ABE application can include applications for SNAP, Medicaid, and TANF. Our volunteers can help you determine which programs you would like to apply for.
• Depending on when you arrive and how complex your situation is, you may be asked to return at another time to start or complete your application. 

 

Who can drop-in for public benefit application assistance? 

Public Benefit Application Assistance is available to current PRC clients who reside in DuPage County.  If you are unsure whether this service is right for you, please contact us at 630-682-5402 x336 or socialservices@peoplesrc.org. 

 

What to Expect:

• When you arrive, please check in and let the check-in worker know that you are there for public benefit application assistance.
• You will meet with one of our trained volunteers, who will first complete a basic screening based on the information you provide. If the service is appropriate for your situation, the volunteer will help you navigate and complete the ABE application for SNAP, Medicaid, and/or TANF. 

Please bring as much of the following information as you have available. If you do not have everything listed below, you may still come in. Our volunteers can help you understand what information or documentation may be needed. 

• Photo ID 
• Social Security numbers for household members 
• Dates of birth for household members 
• Income information for the past 30 days 
• Monthly housing expenses 
• Medical expenses 
• Child support information 
• Childcare expenses 
• Other information or documentation related to your household’s income and expenses 

Having this information available can help make the application process easier and more efficient. 

After your application is submitted, the state may contact you if additional information or documentation is needed. The state will also make the final decision about your eligibility and benefits.